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Frequently Asked Questions

Insurances Accepted

Palmetto Kids is now an in-network provider for Cigna, Medicaid, Molina, and is a registered BabyNet provider. We are currently in the process of becoming an in-network provider for other insurers and will update the list as we are approved. If we are not yet in-network with your insurance company you can still be provided services through self pay or as an out-of-network provider. Both of which allow us to treat your child with the individualized program they need to address their unique concerns.  In order to assist with this process, we will provide all of the necessary documentation for you to submit to your insurance company for possible reimbursement.

What is Concierge Speech Therapy?

Concierge speech therapy is therapy that comes to you. It is customized to each child and family on an individualized basis and performed in the natural environment (home, daycare, preschool, etc.). Keeping the child in a familiar and comfortable environment removes some of the fear associated with starting a speech program. We work hand-in-hand with our families to make accurate assessments and meet your goals, making individual adjustments as needed.

What is the difference between speech and language?

Speech and language are often used interchangeably but there are differences. It is possible to have delays in one area and not another.

Speech is the working together of articulation, voice and fluency. Articulation involves the way our lips, tongue and mouth move to create sounds. Voice is the use of breath and vocal instruments to create sound. Fluency is the rhythm of sound and disorders typically include stuttering or stammering.

Language is made up of speaking, understanding, reading and writing. Language involves the meaning of words, how to combine words and what communication is appropriate for certain situations. Receptive language is understanding what others say while expressive language is communicating to others through sounds and gestures.

Does Palmetto Kids Speech Therapy accept my insurance?

Palmetto Kids is an out-of-network provider which allows us to treat your child with the individualized program they need to address their unique concerns. However we will provide all of the necessary documentation for you to submit to your insurance company for possible reimbursement.

How do I get started?

Contact us through the phone or our online contact form to begin the assessment process. Once we determine your concerns for your child we can develop a therapy program with an estimated start date.

How long do your assessments typically last?

Assessments for younger children (infants, toddlers, preschoolers and early school age) typically last 2-3 hours and are conducted during one visit. For older children, comprehensive assessments may last between 4-5 hours and will be broken up over multiple visits. All of our assessments are tailored to the needs of the client.

What can I expect following my child’s speech language assessment?

The goal of our comprehensive assessments is to create a baseline of skills and recommended program of action. About two weeks following the completion of the assessments, clients will receive a thorough report detailing your child’s overall results including performance scores (if applicable), explanations of strengths and weaknesses, referrals to other services (if recommended), goals and objectives of the therapy plan going forward and what strategies will be employed to reach those goals.

What if my child has already had assessments done by another provider?

If your child has completed speech assessments in the last year, they will typically not need to be repeated. However this may not be the case in several instances such as:

  • The assessment is outdated or not reflective of your child’s current situation
  • The testing instruments used are no longer relevant to your child’s needs
  • The assessment was not comprehensive enough to identify all of your child’s strengths and weaknesses

If any of these situations arise we may recommend a full or partial assessment to ensure therapy goals and objectives are relevant to the current needs of your child.

How often will my child need therapy?

A detailed therapy plan will be provided following the assessment period. Typically children are seen once or twice a week in 30-minute sessions.

How long will my child need to be in therapy?

Each child is unique and how long therapy lasts will be determined by a variety of factors including the severity of the child’s situation, motivation, frequency of sessions and further assessments.

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